AI should answer first.
People should decide.
Most website chat tools force a choice: a bot that frustrates visitors, or a human team that can't keep up at 3am. chatsystem refuses the choice. The AI — trained only on your website and documents — answers instantly, around the clock. And the moment a conversation needs judgment, empathy, or authority, a real person takes over with one click, mid-conversation.
What we believe
Answers should come from your content. Our assistant cites your pages and policies, and says "I don't know" rather than inventing terms you never offered.
Humans are the escalation path, not the fallback. Takeover is instant and visible — visitors always know whether they're talking to the AI or to Sam from support.
Pricing should follow usage. A fixed monthly base plus fair per-message metering. Quiet months cost little; busy months scale predictably; hard limits mean no surprise bills.
What's in the box
An embeddable widget (one script tag), an AI engine you can even self-host, a Crisp-style team inbox with auto-routing and private notes, a client portal your whole team logs into — embeddable in your own admin panel — and per-agent activity tracking, all multi-tenant and isolated at the database level.